Terms of service

1. Contractual Partner
When placing orders in our online shop, the contract is concluded with Sunday Belles, Aareweg 8, 3037 Herrenschwanden, Switzerland, and is subject to their general terms and conditions.

2. Price
Our prices include the product and shipping packaging; however, shipping costs are not included and will be listed separately and invoiced upon order completion.

3. Payment Methods
Sunday Belles accepts payments via Visa, Mastercard, Maestro, Twint, Sofort and gift vouchers issued by Sunday Belles. The delivered goods remain the property of Sunday Belles until full payment is received.

4. Delivery
The goods are handed over to Swiss Post for dispatch. The shipping costs are based on the official Swiss Post rates. Tracking is added to shipments within Switzerland. For shipments abroad (shipping type small goods international as a private individual, without tracking), additional customs duties and value-added tax are incurred and must be borne by the recipient.

5. Right of Return
Ordered items can be returned to Sunday Belles within 7 days of receipt; however, shipping costs will not be covered by Sunday Belles. In the case of a refund, it will be provided as an exchange for another product, in the form of a voucher of equal value, or a reimbursement of the entire order value to your payment account. Please contact hello@sundaybelles.ch in such a case.

6. Warranty
Sunday Belles handcrafts its products, and therefore, there may be variations between the product images on the website and the delivered goods. However, this does not constitute a defect.

7. Liability
If an allergic reaction occurs, please document it and promptly inform us upon receiving the goods. In this case, you are entitled to a replacement or refund.

8. Compensation
The charms that are used are made of (gold-plated) 201 or 304 stainless steel or 14K gold filled. These are classified as hypoallergenic (provided there is no allergy to gold) and tolerated by allergy sufferers. On request, charms made of surgical steel or 925 silver can be used (see note on the homepage). However, there is still a residual risk of an allergic reaction, e.g. due to nickel. Claims for damages due to skin irritations and allergic reactions after wearing the jewelry are excluded against Sunday Belles.

9. Data Protection
Sunday Belles commits to comply with the general provisions of data protection and data security. Sunday Belles treats all customer data strictly confidential and uses the data solely for order processing and its own marketing purposes. You will find the data privacy policy right here.

10. Copyright
All graphics and texts on the Sunday Belles website are protected by copyright and are the property of Sunday Belles.

Last Updated: April 14, 2025